eCommerce innovation, service, and experience

So you want to grow online?  You know you need to market better.  You know you need to get more prominent placement within search engines.  You know you need to optimize your conversion rate and drive incremental sales.

Maybe you know that you do not have the team to do these things.  That's where Trinity Insight can help provide a cost-effective solution.  By executing your most critical online marketing areas, we drive new growth for your online entity.

We serve as this type of partner for over 30 eCommerce and Internet brands.

3 things set us apart from the competition:

Our Experience

Trinity Insight has been helping eCommerce brands for 5 years and was founded by online veteran Craig Smith who serves as the founder and managing director.  He oversees all active projects within the firm and his experience in eCommerce dates back to when online commerce first gained mainstream adoption.

Craig has 11 years of eCommerce experience and has developed eCommerce deliverables for some of America's most recognized brands and has created planning documentation for many online business initiatives, including an in-store pickup project and reverse logistics system implementation. He has a MBA in eBusiness from Temple University and a BA in marketing from The Pennsylvania State University. He has been quoted discussing eCommerce in numerous publications including Internet Retailer, Apparel Magazine, Practical eCommerce, and thestreet.com.

Craig is also part of the executive forum of Coleman Research Group, an organization that serves institutional investors with topical expertise. Craig provides perspectives into Internet business models.  Craig also frequently lectures about SEO and conversion optimization at both New York University and Villanova University.

Our Focus

We only work with clients in the eCommerce and Internet sector. This laser focus allows us to better understand industry dynamics, while providing a higher level of expertise.  We are confident that our service and eCommerce intelligence will exceed any other firm that you will encounter.

Our Track Record

We are proud of the results that we have achieved for our clients during our first five years in business.  Exceeding our clients ROI expectations is our passion.  Learn more by reading what our clients have to say or better yet, contact us to discuss your business.

Trinity has spearheaded several projects for Get Organized that have resulted in immediate and significant gains. Trinity was essential in creating and implementing a new checkout process, conducted a usability test which provided some real eye-popping information, and helped structure our email marketing campaigns. Also, Trinity is very easy to communicate with and have always responded to emails and phone calls in a very timely fashion.

Eric Shannon | eCommerce Manager | Get Organized